Age and technology may kick good people into touch

A guy I know who is a bundle of energy, has a super high work ethic, boundless enthusiasm, is fun to be with and he loves nothing more than working, dawn to dusk if necessary. He'd been successfully self employed for decades and when he relocated into another city, worked for an employer until the recession hit and the work dried up. When he recently applied for a role as truck driver in a large company, he passed the driving test and the interview with no problem at all – he was keen on the company, the company was keen on him. Then the interviewer asked him to complete a short online assessment and that was when the guy hit difficulties. He had few computer skills and panicked when asked to do it. The driving job didn't require computer skills or computer work so he told the interviewer he had little experience of computers, he didn't know how to do the assessment on line, he withdrew his application and left immediately. The applicant is young at heart and mind and is a vibrant 67 years old. The interviewer didn't offer the guy the opportunity to do the assessment in another way i.e. print it out, have him fill it in then process it; or sit with the guy, familiarise him with the assessment, the mouse and the arrow and guide him through the process without actually doing it for him. The company lost the opportunity to get a great employee because they assumed every applicant would be computer savvy and there was no plan B if someone wasn't. The interviewer was a generation X – a generation that is computer savvy – so where was the awareness that not everyone is, regardless of their age or generational band? The applicant has discovered that in today's world computer skills are expected for every role; the lack of these skills is a serious impediment to future employment and that regardless of one's age and stage, a focus on life long learning is a must.