1. Know exactly what it is your role requires of you: – the work that is mission critical; the standards and deadlines you must meet, the level you are to operate at, the boundaries between your role and others' roles.

2. Know the pros and cons of your management style and find out if that is the style your manager and the organisation as a whole, requires.

3. Identify your strengths and weaknesses in relation to the tasks inherent in your role.

 » Read more about: 5 Tips to lift your management game  »

1. Ask directly how they like things done. Determine their preferred meeting times, ways of receiving information, venues for meetings. Ask them what their expectations are of you.

2. Have the big picture, the long term view. Establishing rapport, trust and an easy working relationship takes time and effort from both parties, so stick with it to make it happen.

3. Inform. Never let them get surprises. Keep them fully briefed in the areas you are responsible for.

 » Read more about: 5 Tips to manage your manager  »

This came to mind recently who listening to someone in a senior management role describe their work practices as chaotic, as they had no structure to their day; never met deadlines, never returned calls or did what was promised; or processed work in a timely fashion. What was interesting, was the person had no awareness of or concern for how their poor practices impacted on their staff, nor on the overall functioning of their section;

 » Read more about: What’s our impact on our work environment?  »