Emails are insidious creatures despite them being a terrific tool for quick communications. But were they ever intended to train the senders and recipients into expecting instantaneous responses? A time saving habit is to check emails only twice a day: once in the morning, and once towards the end of the day. And turn the email alert off, so you're not distracted in-between times.

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During 2011, waves of baby boomers around the world will turn sixty five. Some of them already in full time paid work may choose to ‘retire' completely from the workforce; some may choose to keep working full time; and some may elect to reduce to part time hours and keep on working. For those in the Western world, statistics show we're now living longer and people in their sixties may spend 25 -30+years in their next life stage.

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Thomas Malone, in his book The Future of Work (2004), explores how technology gives us many options to create a different working world. He speaks of the potential for a range of decentralised organisational structures, centered around human values and a shift to a co-ordinate and cultivate management model. We have the technology today to enable remote working and flexible models and ways of being, but so many workplaces stick with the typical centralised command and control model.

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Systematic management failure is a label I use to describe issues that are unsuccessfully dealt with by a long line of managers. It's when new managers or managers going into new roles find they inherit issues that are years old, despite endless attempts made in the past, by previous managers, to resolve them. The manager discovers that remedial actions have been started, yet not finished; or not even started in the first place, for a huge range of reasons.

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