Franchises have an edge over non-franchise businesses and organisations when it comes down to operating systems and processes. Before a franchise chain opens its doors for the first time, every process and system in their operation has been mapped, documented, flow-charted, tested, refined, tested and fine-tuned to perfection. The result is simple, effective, standardised, time efficient systems that anyone can follow. This makes for effective training of personnel and a fast uptake on how the organisation functions.

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Research has shown unconscious behaviours cause self-sabotaging behaviours, which is one reason why people resist change. The difficulty is when people try to use technical solutions to solve adaptive challenges. In essence, individuals need to learn to be more adaptive and the only way to do this is to make a mind shift. To read a more elegant summary, check out:


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Ashley Balls tackles this topic in New Zealand business magazine Dec 2011/January 2012 edition He found proof New Zealand isn't over-regulated or overtaxed. To see the latest research, go to and download the report entitled Doing Business in a More Transparent World (published by the World Bank). Ashley's article entitled ‘The Consequence-Free Society' is well worth reading.

 » Read more about: Over-regulated NZ or a benign place to do business?  »