We may have ears but do we actually listen to others? Not necessarily, says management coach

Julian Treasure’s talk on 5 Ways to Listen Better is a revelation. He suggests that while we spend 60% of our communication time listening, we retain only about 25% of what we hear. This percentage can be increased if we train ourselves to actively listen, by developing specific listening skills. He shares five simple exercises that we can all do to develop conscious listening techniques, and create greater understanding and meaning from the sounds we hear. Do take seven minutes out of your day to listen closely to Julian’s message.