In the weeks approaching the end of the year, there’s often pressure to get everything done to clear the decks for the New Year ahead. What may be forgotten in the rush is fully acknowledging all staff’s efforts throughout the year. Specify how their valuable contribution has benefitted those around them, and the business itself. Finish on an appreciative high note.

 » Read more about: Acknowledge staff at year end and finish on a high  »

While formal supervision is provided to social workers working across the different sectors, including social services and health, there is an unmet need for managers and team leaders, to access the same support. While it is expected managers and team leaders would provide a supportive listening ears and opportunities for their staff to debrief and brainstorm with them, who do managers and team leaders go to, to discuss their work, the challenges they face, the situations they find difficult to manage or a decision they may have made that may not have been the best?

 » Read more about: Managers and team leaders need regular reflective supervision and coaching  »

Women’s Suffrage Day 19/08/2018 in Aotearoa/New Zealand acknowledged and celebrated 125 years ago it was the first country in the world to enable women to vote. A few weeks earlier on 26/08/18, it was Women’s Equality Day. While many positive milestones have been reached over the decades, there is still a way to go to achieve equal pay for equal work,  regardless of one’s gender, and the sector worked in. Unconscious biases still prevail.

 » Read more about: Women’s Suffrage Day and Women’s Equality Day 2018  »

Daniel Kahneman’s book ‘Thinking, Fast and Slow’ has been out for a number of years now, and its messages are still important today, in our busy working lives. He says we have two modes of thinking: system 1 – a fast automatic reflex response which may make us rush into making choices on factors we may have little information about; and system 2 – a mode we get into when we stop long enough to think issues through calmly,

 » Read more about: Two specific modes of thinking are crystal clear, it seems  »

Margaret Morrell has spent 20 years providing reflective supervision training in the health and social services sector, and written 5 guides on the topic. Each guide book is comprehensive and easy to read and follow.  They’re a valuable resource for any supervisors and supervisees. Highly recommended. To find out more  visit



 » Read more about: Reflective supervision for health and social services supervisors and supervisees  »

I’ve enjoyed participating in the World Business Executive Coaches pre-Summit (WBECS) webinars over recent weeks. WBECS offer the pre-Summit sessions free of charge, while their comprehensive Summit course is fee-paying. This  programme is comprehensive. It’s worth considering if you are a coach who wants exposure to thought-leaders and experts around the globe, and ideas and input from coach practitioners worldwide. See for details.

 » Read more about: WBECS a must-explore for all coaches  »

The International Coaching Week is a time to bring the public’s attention to the value of working with a trained, qualified professional coach.  The International Coach Federation (ICF) reflects the value of professional coach training, on going professional development and coaching qualifications, and the impact coaching has on individuals and organisations across the different sectors. The ICF currently has approximately 30,000 members in 140 countries. If you’re looking for a coach in your area, see:

 » Read more about: This week is International Coaching Week  »

Reflections On The Dark Side was published in 1990 by Dr Robert Hogan.  In his article, he discusses the ‘bright side’ and ‘dark side’ of people’s performance. This is revealed when they pay attention to the normal rules of self-presentation, and when they’re not paying attention, or when they don’t care about creating a good impression. He notes the three features of reputation, and says smart players in the game of life take good care of their reputations.

 » Read more about: The light and dark side of ourselves – what do we reveal to others?  »

Telling stories is part of the human condition. It is how ideas and information is conveyed to others, and it is also how we interpret and rationalise events and situations in our personal and professional lives. In our stories, we may often present ourselves in the best possible light –  our ‘best selves’.   Yet before making a decision on issues and passing on information, a distinction must be made between the actual, neutral facts of a given situation,

 » Read more about: Actual facts and the stories we tell ourselves about a situation may differ, to our detriment and others  »

Julian Treasure’s talk on 5 Ways to Listen Better is a revelation. He suggests that while we spend 60% of our communication time listening, we retain only about 25% of what we hear. This percentage can be increased if we train ourselves to actively listen, by developing specific listening skills. He shares five simple exercises that we can all do to develop conscious listening techniques, and create greater understanding and meaning from the sounds we hear.

 » Read more about: We may have ears but do we actually listen to others? Not necessarily, says management coach  »