There is a quiet revolution going on in many educational institutions that may not be known by workplace employees wanting to get qualifications or update old ones. Traditionally, tertiary education has been delivered in the main in face to face classes or distance learning – with text books and course material arriving through the mail. Yet for many years now, new courses have been developed and existing ones redeveloped for online learning – for certificate,
I shouldn't be surprised at some of the things I hear but I still am, even after fifteen years as a personal management trainer. The one issue that gets me, every time, is hearing managers who have inherited poor performers with a known, longstanding history of poor performance. The core issue, which is startling, is knowing that a long line of managers have chosen not to deal with a serious problem and ignored it in the hope it will go away or miraculously right itself.
Some women and men seem to have a natural flair and style in their dress sense. It seems they could go out in a sack cloth and ashes and still manage to look fantastic. Yet, there are the rest of us poor creatures who struggle with colour, style, coordination and overall look, and never quite get the look we want for ourselves. For those of us who do struggle, it is an unpleasant feeling if our roles require us to look smart and professional and we're uncertain if we are on the right track.
How much time have you spent thinking about your working life? I don't mean the daily thoughts about whether it was a good day or not, but quality time spent reflecting on the roles you've had; the things you really enjoy doing; the tasks that don't interest you or want to be doing any more; the ideal conditions that enable you to be your very best; the things you're passionate about? If you haven't done this for a while,
An interesting looking book for those who feel their days are filled with drudgery and not great work, is "Find Your Great Work – napkin sized solutions to stop the busywork and start the work that matters". The author is Michael Bungay Stanier and if you go to http://www.greatworkmovie.com/ you'll get a sense of the key points within the book.
A great quote about change crossed my desk this week and it's so natty, it needs to be shared: "It is not the strongest that survives, nor the most intelligent. It is the one that is most adaptable to change." Charles Darwin.
With the hectic pace of most places, it's easy for managers to spend their days with back to back meetings, dealing with floods of emails, coaching and supporting staff, and fighting fires. It's easy to get into doing mode and spend little dedicated time in thinking mode – as in, doing nothing else but thinking about the business, section or department; the long term goals, the short term implementation plans etc. Thinking time is just as important as time spent on planning,
I've been reminded of late that when people have a major crisis in their lives i.e. dealing with a health scare, their focus immediately turns to dealing with the crisis. All other things in their lives drop away and take on less significance, because on the scheme of things in relation to the crisis, they're minors. So why is it then, in so many organisations facing a crisis or serious issues, the managers react so slowly as if the issues aren't that serious or they have all the time in the world,
Have you ever noticed how some people get stuck into a negative spiral and stay stuck in it? I often listen to employees complain about their workplace, their managers, their colleagues, their wages and life in general yet never move beyond complaining. Learned helplessness is a label for being stuck and believing you have no power to do anything about the situation. Yet, for many issues we complain about, we can do something about them.
I love the phrase "you can't build a reputation on what you're planning to do". I've had reason to recall it recently as I've dealt with some shoddy workmanship in my office. It amuses me to see companies say in their advertising material how they are customer focused, take pride in their work etc, etc and send invoices saying how much they appreciate your business, yet fail to adequately monitor the work being done and encourage,