1. Know exactly what it is your role requires of you: – the work that is mission critical; the standards and deadlines you must meet, the level you are to operate at, the boundaries between your role and others' roles.
2. Know the pros and cons of your management style and find out if that is the style your manager and the organisation as a whole, requires.
3. Identify your strengths and weaknesses in relation to the tasks inherent in your role. Identify what you love doing and love to avoid; examine each weakness to determine how you can strengthen your skills and abilities in that area.
4. Develop a personal action plan to address your weak work areas; set goals around each area, identify the steps you need to take to address them and determine the timeframe you will achieve them by.
5. Look at what you are tolerating in your own patch i.e. the work you haven't got around to yet; the work you are avoiding; the work you don't know what to do about – then develop an action plan to clear the backlog. Do whatever needs to be done to eliminate the tolerations. Look at your self management and time management strategies to see how they can be strengthened to minimise common tolerations.