Managing perceptions part of communications
The need to manage perceptions as part of an overall communications strategy came to mind this week. I'd been chatting to a group of managers and they mentioned they had held meetings with their staff over time, to draw attention to some unhelpful practises that had crept into the workplace: gossiping, talking about staff behind their backs (and spending an inordinate amount of time doing so) and negativity – a constant flavour of anti-this, anti-that and the other thing.
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