I've done a lot of learning over the years, that has included formal tertiary studies as well as informal skills acquisitions. I've known for a while that there are always frustrations mixed with the joys of learning, but until relatively recently, I didn't realise there were a number of sequential stages to be gone through in the learning process. I've found too, that the stages can't be skipped, however much we'd like to do so.

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An often-heard coaching myth is that face to face coaching is the only way to work with clients. I say no, that isn't so, as other forms of coaching – over the telephone, through emails – are equally effective and valuable.    The principles of working with a client are the same no matter what format is used – setting the foundation through establishing a coaching agreement; co-creating the relationship, by establishing trust with the client and a coaching presence;

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I pride myself on my time management skills yet every now and again I find I temporarily fall off the time management wagon. My downfall is post-it notes. I love them, so much so that when I'm working away and think of something I must do on something else, I write it on a post-it note and stick it on the front of my printer. It is a good system until I reach the point when I can't see the printer,

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